Operations Manager

--PIKHAUL--

Company Overview:

PIKHAUL is an innovative, Uber-like truck freight forwarding mobile app and platform revolutionizing logistics and transportation in Ghana. 

As we gear up for our official launch, we are looking for a dedicated and dynamic Operations Manager (Acting as Sales Manager) to join our team in Accra. 

If you have a passion for logistics, sales, and operational excellence, we want you on our team!


Job Description:

As a Full-Time Operations Manager (Acting as Sales Manager) at PIKHAUL, you will play a critical role in managing day-to-day operations while driving sales initiatives. 

This dual role requires a strategic thinker with strong leadership skills and a proven track record in both operations and sales.

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • Operations Management
  • Develop and implement operational policies and procedures.
  • Monitor and analyze key performance indicators to identify areas for improvement.
  • Coordinate with the logistics team to ensure timely and accurate deliveries.
  • Sales Management:
  • Develop and execute sales strategies to meet company goals.
  • Identify and pursue new business opportunities to expand PIKHAUL client base.
  • Build and maintain strong relationships with customers and partners.
  • Prepare and present sales reports and forecasts to senior management.
  • Team Leadership:
  • Lead, mentor, and motivate the operations and sales teams.
  • Conduct regular team meetings to review performance and address any issues.
  • Foster a positive and collaborative work environment.
  • Customer Service:
  • Ensure high levels of customer satisfaction by addressing client concerns promptly and effectively.
  • Implement customer feedback to improve service quality.

Must Have

  • Bachelor's degree in Business Administration, Logistics, Sales, or a related field.
  • Minimum of 5 years of experience in operations management and sales, preferably in the logistics or transportation industry.
  • Strategeic Thinking
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proven ability to develop and implement effective sales strategies.
  • Proficiency in operations and sales software.

Nice to have

  • Certificate in Sullpy Chain Management, or Logistics
  • Experience in writing online content
  • Knowledge of the Ghanaian logistics and transportation market is a plus.
  • Additional languages
  • Google Adwords experience
  • Strong analytical skills

Why join PIKHAUL?

    • Innovative Environment: Be part of a forward-thinking company that is transforming the logistics industry in Ghana.
    • Career Growth: Opportunities for professional development and career advancement.
    • Dynamic Team: Work with a passionate and driven team committed to making a difference.
    • Competitive Compensation: Attractive salary and benefits package.
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