Company Overview:
PIKHAUL is an innovative, Uber-like truck freight forwarding mobile app and platform revolutionizing logistics and transportation in Ghana.
As we gear up for our official launch, we are looking for a dedicated and dynamic Operations Manager (Acting as Sales Manager) to join our team in Accra.
If you have a passion for logistics, sales, and operational excellence, we want you on our team!
Job Description:
As a Full-Time Operations Manager (Acting as Sales Manager) at PIKHAUL, you will play a critical role in managing day-to-day operations while driving sales initiatives.
This dual role requires a strategic thinker with strong leadership skills and a proven track record in both operations and sales.
Responsibilities
- Operations Management
- Develop and implement operational policies and procedures.
- Monitor and analyze key performance indicators to identify areas for improvement.
- Coordinate with the logistics team to ensure timely
and accurate deliveries.
- Sales Management:
- Develop and execute sales strategies to meet company goals.
- Identify and pursue new business opportunities to expand PIKHAUL client base.
- Build and maintain strong relationships with customers and partners.
- Prepare and present sales reports and forecasts to senior management.
- Team Leadership:
- Lead, mentor, and motivate the operations and sales teams.
- Conduct regular team meetings to review performance and address any issues.
- Foster a positive and collaborative work environment.
- Customer Service:
- Ensure high levels of customer satisfaction by addressing client concerns promptly and effectively.
- Implement customer feedback to improve service quality.
Must Have
- Bachelor's degree in Business Administration, Logistics, Sales, or a related field.
- Minimum of 5 years of experience in operations management and sales, preferably in the logistics or transportation industry.
- Strategeic Thinking
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proven ability to develop and implement effective sales strategies.
- Proficiency in operations and sales software.
Nice to have
- Certificate in Sullpy Chain Management, or Logistics
- Experience in writing online content
- Knowledge of the Ghanaian logistics and transportation
market is a plus.
- Additional languages
- Google Adwords experience
- Strong analytical skills
Why join PIKHAUL?
- Innovative Environment: Be part of a forward-thinking company that is transforming the logistics industry in Ghana.
- Career Growth: Opportunities for professional development and career advancement.
- Dynamic Team: Work with a passionate and driven team committed to making a difference.
- Competitive Compensation: Attractive salary and benefits package.
Our Company
Discover our products.